Software, Setup, Support & Training as a Service
Everything is taken care of. Installation, hosting, initial and ongoing training, plus end user support
Software
Intranet to optimize work, HIPAA compliant email to send ePHI, one click video & phone conferencing with screen sharing
All Devices
Access your tools on any device, anytime, anywhere with an internet connection.
Installation
IT free installation. We handle all the details. You provide input and feedback along the way.
Hosting
FAST hosting. Backed up every 24 hours. Secure.
Initial & Ongoing Training
Welcome users into the system. Provide live, online, 1 on 1, and recorded video to get users comfortable and productive.
End User Support
Let us worry about support. Somebody can’t log in? No problem. Our U.S. based support team handles all end user support requests by phone, chat and email.
01
Get a Demo, Get Answers
Get a close look at our solutions:
- Intranet to optimize work
- HIPAA compliant email to send ePHI
- One click video & phone conferencing with screen sharing
02
Define Challenges, Identify Solutions
What sorts of issues is your organization running into? Too much time spent in email? No good way to send patient information securely? A well defined problem is halfway solved.
03
Start Project
Everything starts with a plan. What do we need to do, when, how and by whom. Execution begins.
04
Get Feedback
We show you an early version of your app within a week and ask for feedback. We iterate based on your feedback until the work is done.
05
Phased Rollout
Getting users into the system ASAP is part of our process. As soon as a part of the system is ready we roll it out to small groups to gather more feedback.
Managed End User Support
When your end users run into issues, they contact us. By phone or chat.
Call us 9-5 EST
U.S. based support that will help your users solve their problems quickly.
Chat Support
Users request help right inside the application. No need to manage more email or log into another system.
Look inside the hood. Get a demo. Ask questions.
Coordinate people, groups and projects. Send and receive HIPAA compliant emails from any device. Schedule conference calls for face to face file sharing meeting enabled meetings. Without IT.